Cancellation and Refund Policy:

We select Gemstone for any customer only after full receipt of the payment. We invest time, resources, money and effort in arranging and selecting a Gemstone for each customer. The Gemstones do not have any parts or accessories like machinery or equipment, to give warranty service. Hence, we will not entertain any return once it is shipped from our end. For any genuine reason, if the Gemstone has not reached you, we will surely help the customer with replacement at our sole discretion, after thorough verification and report. We, therefore, advise every customer to take firm decision before placing the order with us. Once order is processed we cannot stop shipment, accept returns or arrange refund.